Reception Team Leader
Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses.
To Reception Team have been instructed by the GP Partners to ask their patients a couple of non intrusive questions for them to be able to give you access to the most appropriate clinician on the day and that maybe a GP or a Practice Nurse.