Laboratory tests are collected daily around 1.30pm. Please allow 3-4 working days before phoning for results.
The receptionist will be able to tell you the Doctor's comment regarding your blood test results. Receptionists are NOT qualified to give out more details. If further discussion is needed a Doctor will endeavour to phone you back between 11.30am and 2pm.
Please make sure you give a telephone number you are available on to the receptionist for the Doctor to call you back.
Please phone between 10am and 12.30pm for test results alternatively you can access your results via Patient Access.
We are trying to improve the ways you can receive your test results and you are now able to request a result through our website.
Please note, we request that you do not assume that a result is normal if we do not contact you. The surgery will contact you if there is a significant problem with your results, but please contact us for all results as the GP may have made some suggestions or advice based on your results even if there is not a significant problem.
In future you may wish to register for online services to have the ability to Book or Cancel an Appointment, Request a Repeat Prescription, Change Personal Details and View your Medical Records without visiting the practice.
To receive your blood test results, you can telephone the surgery on 01296 658 585 between 10.00am and 12.30pm
Please allow sufficient time for the results to be available before you enquire. If it is necessary to make an appointment to discuss the findings of a test result please try make it with the Doctor who arranged the tests.
EMAILING PATIENTS POLICY
Email has become a pivotal source of communication in today’s society. Waddesdon Surgery has introduced an email service to enable patients to receive results from the practice via email.
Due to the insecure nature of the internet, limits have to be placed on the type of communication that will be permitted. The email service is limited to patients who have consented to the conditions of use.
PURPOSE OF THE EMAIL SERVICE
The email service will be available to all patients at Waddesdon Surgery and will be managed by the Practice Manager, Deputy Manager and Reception Team
The email service is limited to the following:
HOW DOES THE EMAIL SERVICE WORK?
In order to communicate with patients via email we require:
- The consent box to be ticked on the test result request form
- The form to be signed electronically
- Patients should use their unique identifier when responding to any emails.
- Patients must inform the practice of a change in email address immediately.
- Emails received from Waddesdon Surgery must not be forwarded to anyone else.
- Patients are responsible for frequently checking their emails to ensure important information is not missed. It is possible that emails may go to the spam folder and this should also be checked.
Emails are sent over the internet and as such are not secure. By agreeing and signing this form you are accepting this risk.