Important...
NEW APPOINTMENT TRIAGE SYSTEM – ACCURX TRIAGE
Dear Patient,
We are always trying to help you gain access to appointments, particularly over the telephone and so we are now introducing a new online triage system named accurX Triage which we hope many of you will find very helpful. We want to make sure patients are getting the advice they need at the right time from the right person the first time they contact the surgery. We have spent many months researching systems and we believe accurX Triage is the best option for you as patients and for us as a surgery.
From 2nd October 2023 the triage system will be available between 18:30-20:30 Sunday to Thursday.
We know many of you will have questions about how accurX Triage system will work and worries about the effect it will have on your care and so within this letter we are trying to address those concerns.
Firstly, here is an example of what you will be asked to fill in the triage form
