Accessing your medical records

In accordance with the UK General Data Protection Regulation (UK GDPR), patients (data subjects) have the right to access their data and any supplementary information held by this organisation. This is commonly known as a subject access request (SAR).

Data subjects have a right to receive:

· Confirmation that their data is being processed

· Access to their personal data

· Access to any other supplementary information held about them

Options for access

Prior to accessing this information, you will have to visit the organisation and undertake an identity check. In addition, you can make a request to be provided with copies of your health record. To do so, you must submit a SAR form. This can be submitted electronically, using this form. Alternatively, a paper copy of the SAR is available from reception. You will need to submit the form online or return the completed paper copy of the SAR to the organisation. Patients do not have to pay a fee for copies of their records.

Time frame

Once the SAR form is submitted, this organisation will aim to process the request without undue delay and usually within one month of the request being received. However, there may be instances where this time frame is extended.

Exemptions

There may be occasions when the data controller will withhold information kept in the health record, particularly if the disclosure of such information is likely to cause undue stress or harm to you or any other person.

Data controller

Our data controller is Janet Higgins, should you have any questions relating to accessing your medical records, please ask to discuss this with her.