Confidentiality and GDPR

Patient notes are always treated with the strictest confidentiality and we comply with the Data Protection Act 1998 and the General Data Protection Regulation (GDPR).

Sharing information with others

We do not disclose confidential medical information regarding patients either verbally or in writing without the consent of the individual concerned to anyone else except when required by a hospital or similar organisation. With this in mind, any patient aged 16 and over must provide consent before we can share their private medical record with another person.

We understand that this may been seen as us being difficult and unhelpful by some, but we must respect and protect our patients’ information. We commonly have requests for information from partners, parents for a child over 16, children of elderly parents, etc. We are not trying to hinder your support; we must abide by the law.

If you are a patient who would like a third party to have access to your medical records please come into the surgery and ask our receptionists for a Consent Form. Once filled in and returned we will make a note of this in your records.

Please note that there are a number of ways in which patient’s can obtain access to their medical records online.